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Firstback
01 Speed-to-Lead

The average shop takes 47 hours to answer a lead. You'll take 3 seconds.

Whoever replies first usually wins the job. Firstback catches every lead the second it lands, website, chat, or missed call, and fires a personalized first reply in seconds. While the other shop is still "getting to it."

Start free
0:03 median first reply·6-touch cadence, then it stops·never quotes a price

Why seconds decide the job

0%

of buyers hire the company that responds first*

0 hrs

the average local shop's first reply

0:03

Firstback's first reply

Speed isn't a nice-to-have. It's the whole sale.

*Speed-to-lead is one of the most-studied numbers in sales: respond in the first minutes and you win dramatically more often. Most shops never get close.

02 How it works

The first three seconds, handled.

A deterministic acknowledgment fires instantly. Then Claude writes a personal first touch, and knows when to stay quiet.

03 The category of one

Everything it takes to catch a lead, in one line of code.

Chatbots only catch who shows up. CRMs only store who you already have. Firstback catches inbound, hunts the rest, and lands all of it in one pipeline you run your week from.

Capture

One-line embed, smart forms, and an AI website chat that answers and captures while you're on a roof.

Seconds-fast follow-up

An instant ack, then a Claude-personalized 6-touch cadence that abstains on price.

Missed-call text-back

Every missed call gets an instant text so the lead never bounces to the next number.

A real CRM

Pipeline board, speed-to-lead queue, and a full lead timeline. Not a toolbox, a result.

Outbound hunting

Firstback finds and drafts outreach to prospects in your area. It prepares, a person approves every send.

Human approves every send

Compliance built in

TCPA consent, STOP/HELP, and quiet hours aren't settings you remember, they're how it's built.

Correct by construction
04 The trust proof

It never makes up a price. That's the whole point.

A guessing bot
"Sure! A full replacement is about $8,500."
Firstback
"I won't guess on price, that's your PM's call. I've got Dave lined up for an exact quote. What's the best number to text you?"

A wrong number quoted by a bot costs you the job. Firstback hands it to a human, every time.

05 The CRM, in motion

A pipeline that works the lead the second it lands.

New lead hits the top of your speed-to-lead queue, the auto-reply fires, the timer turns green, and it slides into Contacted, before you've put the ladder away.

Speed-to-lead queue
Storm-damage roof · Oak St
New · unanswered
0:03
Gutter guard quote · Maple Ave
Contacted · replied
Seawall inspection · Bayshore
Contacted · booked
06 Compliance & control

Fast, and correct by construction.

Consent-first

Every outbound message respects TCPA consent and honors STOP and HELP automatically.

Quiet hours

No texts at 11pm. Firstback knows the rules and the time zone.

A human on the trigger

On outbound hunting, nothing ever sends without a person approving it.

07 Built for the trades

Built by people who speak trade.

Not a generic marketing suite for agencies. A result for the owner, gutters, roofing, dock and seawall, HVAC, remodels.

One recovered roofing job ($8–25k) covers Firstback for years.

One recovered job a month pays for any tier, many times over.

Installs in one line. Working before lunch.

<script async src="https://firstback.saaskingdom.com/c/your-key.js"></script>

Paste it once. Capture, chat, and missed-call text-back turn on instantly. No developer, no plugins.

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Your next lead is already deciding. Be the first reply.

Install one line of code and start catching leads in seconds today.

Live in minutes · One line of code · No contracts